Solutions for Every Stage of Your MSP Relationship
Whether you’re shopping for an MSP, evaluating your current provider, planning a transition, or consulting with clients—we have the tools and guidance you need.
Finding an MSP
Shopping for a new IT provider? Learn the 20 questions to ask, red flags to avoid, and how to compare proposals objectively.
- Do you even need an MSP?
- 20 critical questions to ask
- How to compare proposals
- Red flags when evaluating MSPs
- What to expect during onboarding
Evaluating Your MSP
Already have an MSP but not sure if they’re delivering? Learn how to verify their work and identify performance gaps.
- Warning signs of poor performance
- Questions your MSP should answer
- What should be in monthly reports
- How to have “the conversation”
- When it’s time to switch
Switching MSPs
Ready to make a change? Our transition guide ensures a smooth handoff without downtime or data loss.
- Review your contract first
- 60-day transition timeline
- Documentation to request
- What if they won’t cooperate?
- Post-transition checklist
For vCIOs & Consultants
Professional tools to deliver client assessments, strategic planning, and MSP oversight with enhanced credibility.
- Initial client assessments
- Vendor evaluation & selection
- Ongoing MSP oversight
- Strategic IT planning
- Multi-client management
Not Sure Which Solution You Need?
Answer these quick questions to find the right guide:
→ Start with Finding an MSP
→ Read Evaluating Your MSP
→ Read Switching MSPs
→ See For vCIOs & Consultants
Why This Matters: Real Consequences of MSP Failures
These aren’t hypotheticals. These are real businesses that discovered too late their MSP wasn’t doing what they promised.
The Vanishing Backups
A 45-person architecture firm paid for backups for three years. When their server crashed, no backups existed.
The Rogue Employee
A terminated employee’s account stayed active for months. He logged in and permanently deleted critical files.
The HR Folder Leak
A permissions error gave an hourly employee access to all salary data. No audits meant the mistake went unnoticed for months.
These disasters could have been prevented with proper verification and accountability.
Start With a Free Assessment
Grade your current or potential MSP across 7 critical areas. Know exactly where they excel and where they’re falling short.