Professional Tools for vCIOs & IT Consultants
Deliver client assessments, strategic planning, and MSP oversight with independent tools that enhance your credibility and save time.
Why vCIOs Choose My IT Support Report Card
As a virtual CIO or independent IT consultant, your value comes from objective guidance and strategic oversight. Your clients hired you because they need someone they can trust—someone without a vested interest in selling them specific products or services.
My IT Support Report Card provides the independent tools and frameworks you need to deliver professional assessments, validate vendor recommendations, and demonstrate ongoing value to your clients.
Built by Someone Who’s Been There
My IT Support Report Card was founded by Clayton Mouney, who ran a successful MSP for 20 years and helped scale two national MSP organizations. He understands both sides: what businesses need from their IT providers, and what it takes to deliver excellent service.
These tools were built from real-world experience—not theory.
How vCIOs Use My IT Support Report Card
Our platform supports your consulting practice in several ways:
1. Initial Client Assessments
When you take on a new client, you need to quickly understand their current IT state and identify gaps. Our 70-point MSP assessment provides a structured framework to:
- Evaluate their current MSP’s performance across 7 critical areas
- Document what’s working and what needs improvement
- Generate professional reports showing your findings
- Create a baseline for measuring future improvements
Time savings: Instead of creating assessment frameworks from scratch, use our proven methodology that covers backup, security, documentation, tools, roadmap planning, and accountability.
2. Vendor Evaluation & Selection
When clients need to find a new MSP or evaluate their current provider, you need objective tools to compare options:
- Vendor Compare: Side-by-side comparison of MSP proposals with standardized criteria
- Price Validator: Verify that hardware, software, and service quotes are within market rates
- Assessment Framework: Grade each candidate using the same objective criteria
Value to clients: You’re not just giving opinions—you’re providing data-driven recommendations backed by independent analysis.
3. Ongoing MSP Oversight
Your clients pay you to ensure their MSP is performing. Our accountability tools help you track and report on MSP performance:
- MSP Accountability Tracker: Monthly monitoring of tickets, uptime, security, and project status
- QBR Planning Tools: Structured agendas for productive quarterly reviews
- Performance Reporting: Track improvements over time and identify recurring issues
Deliverable: Provide clients with monthly or quarterly reports showing MSP performance trends and your recommendations.
4. Strategic IT Planning
Help clients plan technology investments and align IT with business goals:
- IT Budget Calculator: Plan annual spending across hardware, software, and services
- Roadmap Planning: Track planned upgrades and technology initiatives
- Upgrade Analyzer: Evaluate whether recommended upgrades are truly necessary
Your Independent Position Strengthens Your Value
One of your biggest advantages as a vCIO is independence. You’re not selling MSP services, hardware, or software—you’re selling expertise and objective guidance.
My IT Support Report Card reinforces that positioning. We don’t sell MSP services either. We provide independent assessment and accountability tools that support YOUR work with clients.
We Support Your Practice, Not Replace It
We provide tools AND expert guidance when you need it—but we’re not competing for your clients. We don’t provide ongoing vCIO services or manage client relationships. That’s your value.
Our consultation services (MSP selection help, contract reviews, strategy sessions) are designed to support your work with clients—offering second opinions, technical validation, or specialized expertise when needed.
Think of us as your behind-the-scenes partner: providing the frameworks, tools, and occasional expert backup you need to deliver exceptional service.
Common vCIO Use Cases
Use the MSP assessment during discovery to document the current state, identify immediate concerns, and create a 90-day improvement plan.
When clients need to find a new MSP, use Vendor Compare to evaluate 3-5 candidates objectively. Present your recommendation with data backing your choice.
Review MSP performance metrics, backup status, and upcoming renewals. Provide a brief monthly report highlighting what’s working and what needs attention.
Use QBR planning tools to structure productive meetings with clients and their MSPs. Ensure strategic discussions, not just operational updates.
Help clients plan 1-3 year technology investments. Use budget calculator and upgrade analyzer to validate spending recommendations.
When clients experience MSP failures (backup loss, security breach, etc.), use assessment tools to document what went wrong and create accountability plans.
Pricing for vCIOs & Consultants
We understand that vCIOs typically manage multiple clients. Our pricing is designed to scale with your practice:
Professional Plan – $199/month
Best for: Solo consultants managing 1-3 clients
- All assessment and planning tools
- Vendor Compare and Price Validator
- MSP Accountability Tracker
- Unlimited assessments and reports
Executive Plan – $499/month
Best for: Established consultants with 4-10 clients
- Everything in Professional
- Monthly strategy session with our team
- Priority support (24-hour response)
- Custom report reviews before client meetings
Multi-Client Plans
Best for: Consultancies managing 10+ clients
- Volume pricing available
- White-label options (coming soon)
- API access for integration (roadmap)
- Dedicated account management
📧 Contact us for multi-client pricing: info@myitsupportreportcard.com
Try It Free for 14 Days
See how My IT Support Report Card can enhance your consulting practice. Start with our Professional plan—no credit card required for trial.
What’s Coming: The MSP Portal
We’re building a companion product specifically for MSPs—a client-facing portal that provides transparency and accountability.
How the MSP Portal Will Work:
- MSPs provide clients with access to their own performance dashboard
- Automated reporting on tickets, backups, security, and uptime
- Documentation repository for network diagrams, passwords, and licenses
- QBR scheduling and agenda planning
- Budget tracking and technology roadmap visibility
Why This Matters to vCIOs
When your clients’ MSPs adopt the portal, your oversight becomes easier. You’ll have direct visibility into MSP performance through the same platform you’re already using.
Progressive MSPs who embrace transparency will differentiate themselves. Your clients working with portal-enabled MSPs will require less hand-holding from you—freeing your time for higher-value strategic work.
Early access: vCIO subscribers will get early access to evaluate MSPs using the portal.
Frequently Asked Questions
White-label options are coming soon. Currently, reports include My IT Support Report Card branding, but we’re building customization options for consultants. Contact us if this is important to your practice.
No. We build tools. We don’t provide consulting, vCIO services, or compete for your clients. Our Executive plan includes advisory support for YOU, not your clients.
Yes. You can create separate assessments and track different clients within a single account. Multi-client plans include additional features for managing larger portfolios.
Our assessment is based on what the business owner knows and sees—not what the MSP claims. You don’t need MSP cooperation to complete the assessment. The gaps you identify become your recommendations for improved communication and accountability.
We don’t currently have a formal referral program, but we’re open to partnerships with established vCIOs. Contact us to discuss.
Yes. All assessments and reports can be downloaded as PDFs. You can incorporate them into your own deliverables and presentations to clients.
Why We Built This
After 20+ years in the MSP industry, I’ve seen both excellent providers and terrible ones. The difference usually isn’t technical competence—it’s accountability and communication.
Business owners need tools to verify what their MSP is doing. vCIOs need frameworks to deliver objective guidance. MSPs need better ways to demonstrate their value.
My IT Support Report Card exists to create transparency and accountability in IT service relationships. Whether you’re a business owner managing your MSP, a consultant advising clients, or an MSP trying to differentiate through transparency—these tools help everyone.
— Clayton Mouney, Founder
Questions About Using My IT Support Report Card in Your Practice?
We’re happy to discuss how our tools can support your consulting work. Schedule a call or send us an email.